For weather-related announcements, please visit our Facebook page
or call us directly at (410) 694-7999

Medical Insurance Policies at FirstCall Medical Center

It is very important for patients to remember that their insurance plan is a contract between themselves, their employer, and the insurance company. FirstCall Medical Center is not a party to the contract. All charges accrued are the responsibility of the patient from the date services are rendered. If a patient’s insurance company does not deliver payment to FirstCall Medical Center within 60 days from the time of service, it is the patient’s responsibility to fulfill the payment. After 60 days, it is not possible for FirstCall Medical Center to leave any unpaid balances on a patient’s account to wait for an insurance company to complete payment. 

Occasions may arise when a patient will have to pay FirstCall Medical Center directly and discuss the payment with their insurance company after to settle the matter. If FirstCall receives payment from a patient’s insurance company after the patient has already paid themselves, the patient will be reimbursed as soon as possible.

Insurance Plans Billed Directly by FirstCall Medical Center

  • Aetna HMO
  • Aetna PPO
  • BlueCross BlueShield
  • BlueCross BlueShield – Federal Employee Program
  • Bravo Health
  • CareFirst
  • CareFirst Blue Choice
  • Cigna
  • Coventry
  • Humana
  • Johns Hopkins – Employee Health Plan
  • Kaiser
  • Medicare
  • Railroad Medicare
  • Tricare
  • United Healthcare
  • United Healthcare – MDIPA
  • United Healthcare – Optimum Choice
  • Medicaid/MCO Plans (No out of State Medical Assistance and./or MCO accepted)

This list is subject to change.

Insurance Changes

If a patient’s insurance coverage is updated or modified, it is the responsibility of the patient to notify FirstCall Medical Center of the change(s) immediately. If a change goes unreported, it is possible for charges to remain unpaid due to filing limitations of the insurance company. In this situation, the patient will be responsible to pay any outstanding charges in full.

Payment Plans

Payment plans are considered for patients with large balances. Please contact our billing staff at 410-694-7999 for more assistance.


Faster than the E.R.

Get the right care, right when you need it. Come see us today!